Ready to provide my combination of professional teaching experience at Delta Air Lines, along with my flight training and CFI experience to your organization. Most importantly I firmly know that my character and values would be welcome for any organization to add to their company and blend with their team.
Education
Western Michigan University, Haworth College of Business
Bachelor of Business Administration 2007 - 2010 Business Management (Major), Economics (Minor)
Work Experience
Instructor/Flight Operations
Delta Air Lines 02-01-2024 - • Facilitated and instructed multiple sections of new hire pilot indoctrination as well as principles of instruction to pilot instructors and line check pilots • Verified completion and documentation needed for AQP curriculum review to ensure FAA compliance • Constructed and collaborated with Delta pilots and managers of scheduling and curriculum of New Hire Pilot indoc and Principles of Instruction
Learning Support Facilitator/Global Ticketing Support
Delta Air Lines 01-01-2022 - 03-01-2017 ● Received recommendation by merit facilitators and trainees to be a merit facilitator ● Instructed, trained and provided solutions to prospective GTS specialists in a virtual classroom environment and in real time on the job training speaking with Delta front line ACS employees ● Consistently held a Specialist Promoter Score (SPS) and Net Promoter Score (NPS) above the average ranked by the High Value Customers that I personally worked with
Highlights
Volunteer
February 13, 2026 Volunteer for Wings of Grace